Initial arrangements to be made after a death occurs:
At home or at a rest home:
- Contact the GP who cared for your loved one. They will confirm the death and officially permit us to assume care of the deceased.
- Get in touch with us, here at Fred Hamer, so we can organise for the deceased to be transferred into our care. We can also answer any questions you might have in these early stages.
- Contact us as soon as possible and we will offer guidance on the next, important steps in order to make funeral arrangements.
- Collect the Certificate of Death from the hospital, to be taken to the Registrar’s Office for the area in which the death took place. It is often advisable to take along other documents too, such as their birth, marriage and health certificates.
- The Registrar will give you a green certificate, which should be passed to us at the earliest opportunity. It gives us ‘permission’ to start making funeral arrangements.
- We will liaise with you regarding options for the funeral and start to make arrangements.
Suddenly or unexpected death:
- When someone dies unexpectedly it is standard practice for the Coroner to be involved.
- One reason for this is that the person who has died will not have been receiving recent care from a doctor, but there are lots of other reasons too.
- Contact us as soon as possible and we will explain the process for you and liaise with the Coroner’s office.
Away from home or abroad:
- Contact us as soon as possible if your loved one has died while abroad or away from home in the UK.
When you bring your loved one into our care we will ask you where you would like them to rest before the funeral.
This may be at home or at our funeral home. If you choose to have them at home before the funeral, we would ask that you let us take them into our care so that we can make the required preparations before we return them to you at a later date.
The Registrar will issue the green certificate for cremation or burial.
We will require the green certificate prior to the funeral. If the death has been referred to a Coroner, we will go through this process with you as it may differ. If you require certified copies of the entry of death for any financial or legal reasons, you can get copies for a small cost.
Affairs of the deceased
Below there is a list of things you may wish to consider when your loved one has passed away:
- Accounts with banks, building societies, Post Office, premium bonds and Co-Operative Society.
- Payments being made for insurance policies, rental or HP agreements, standing orders and credit cards.
- Change to the name for the responsibility of gas and electric, car and home insurance, car, telephone and the TV licence etc.
- Notification of circumstances – when your loved one passes away, your financial situation will alter and there are various grants and allowances that may be available from the state. Speak to your local Town Hall, Citizen’s Advice Bureau or DWP office about help with funeral expenses, rent/council tax rebates and widow’s pension etc.